Privacy policy

1. About this policy

1.1. We value transparency and want to provide you with clear information about our privacy policy. We encourage you to carefully read and review this policy, which can be found under the "Privacy Policy" section of our website. If you have any questions or concerns, please feel free to email us at privacy@vincentdeboeck.com. We understand the importance of protecting your personal information and want you to be informed about how we collect, use, and safeguard it. By reading our privacy policy, you can better understand your rights and responsibilities when using our website or service. We strive to keep our policy up-to-date and in compliance with changing privacy laws and regulations, so you can trust that your information is in good hands.

1.2. Please note that this privacy policy applies only to our website and the information collected by us. It does not cover the privacy policies of third-party websites or applications that may be linked to or referenced on our website. We encourage you to review the privacy policies of any third-party sites or applications before providing any personal information.
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1.3. We reserve the right to make changes to this privacy policy at any time. We encourage you to review the policy regularly to stay informed about any updates. Any changes to the privacy policy will be announced on our website.

1.4. This privacy policy is governed by the laws of Belgium. In the event of a dispute, the courts of Antwerp shall have exclusive jurisdiction.

2. Who is responsible for the processing of your data?

2.1. VINCENT DE BOECK BV is the controller of your personal data. This means that we determine the purpose and means of the processing and are responsible for ensuring that your data is processed lawfully and correctly.

2.2. VINCENT DE BOECK BV may also act as a processor for certain processing operations, where we process personal data on behalf of and for the benefit of a third party, typically a customer of VINCENT DE BOECK BV . For instance, this could involve the processing of electronic identification data of a website visitor that VINCENT DE BOECK BV has developed and/or hosted for the customer. In such cases, the customer is the controller of the personal data, while VINCENT DE BOECK BV acts as the processor.

3. How can you reach us?

Legal form: BV
Company name: VINCENT DE BOECK BV
Trade/brand name: 'vincentdeboeck.com'
Address: Witherenstraat 41 / 3/3 – 1800 Vilvoorde
Enterprise number (KBO): BE 1006.076.476
Email: privacy@vincentdeboeck.com
Website hyperlink: https://vincentdeboeck.com

4. What personal data do we collect and how do we process it?

4.1. VINCENT DE BOECK BV processes the following personal data:

Personal identification data such as your name, address, telephone number, and email address.
If you represent a company, we may also collect the company name, registered office address, and company number.
Financial details, such as your bank account number, payment details, or Mastercard details.
Electronic identification and location data when you visit our website, which may include device data, browser type, operating system, IP address, cookies, log file data, external websites that referred you, and the pages you visited on our website (including the date and time of your visit).

We collect and process this personal data for the purposes of providing our services, communicating with you, managing our business relationship with you, complying with our legal obligations, and improving our website and services. We only retain your personal data for as long as necessary to fulfill these purposes, or as required by law.

4.2. VINCENT DE BOECK BV may collect and process your personal data directly from you or indirectly through third parties.We collect and process your personal data in various ways, such as when you contact us for information (via phone, email, or our website contact form), request a quote, use our services, or apply for a job with us. We may also collect your personal data through the use of cookies on our website or on the websites or applications of our customers.In some cases, we may receive your personal data from third parties, such as our partners. We ensure that any personal data received from third parties is collected and processed in accordance with applicable data protection laws and regulations. We only use your personal data for the purposes for which it was collected, and we take appropriate measures to safeguard your personal data from unauthorized access, loss, or alteration.

5. Purposes and Legal Basis for Processing Your Personal Data

5.1. VINCENT DE BOECK BV processes your personal data for various purposes, such as customer management, prospect management, partner management, direct marketing, website optimization, applicant management, and complying with applicable laws.

For customer management, we process your data to provide you with information about our company, services, website, and related activities. We also manage our customer files, execute and follow up on requests for quotations, perform our services, and execute and follow up on agreements with customers.

For prospect management, we process data from potential customers or prospects to acquire customers or prepare for possible agreements. We may also process personal data of partners, suppliers, or service providers for contact and execution of agreements.

For direct marketing, we send information about our services or other relevant information via our newsletter or other means. If you are a customer, we can do this based on our legitimate interests. If you are not a customer, we need your prior consent.

For website optimization, we process certain electronic data, such as cookies and IP address, to improve the user experience and collect statistics. We may also use cookies placed by third parties, such as Google Analytics.

For applicant management, we process personal data of job applicants for recruitment and selection purposes and may keep it in our recruitment reserve.

Finally, we process your data to comply with applicable laws.If you do not provide us with certain data, we may not be able to perform our services or provide relevant information. We process your data on the basis of our legitimate interests or your prior consent, which can be withdrawn at any time.

5.2. The processing of your data, whether or not on or via the website, is not the subject of so-called 'automated individual decision-making' or profiling.

6. Who else receives or processes your data (besides VINCENT DE BOECK BV ?

6.1. Your data may also be primarily processed by VINCENT DE BOECK BV 's partners, service providers, or suppliers in the context of their services. This includes hosting providers, IT partners, web administrators, network administrators, software suppliers, data centers, companies that provide payment services, marketing services, communication services, or media services to them, their social secretariat, and others.
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6.2. Furthermore, other companies may process your data in the context of VINCENT DE BOECK BV 's activities, such as bookkeepers, accountants, auditors, insurance brokers, insurers, legal advisers, lawyers, or other service providers.

6.3 VINCENT DE BOECK BV is not responsible for the processing of your data by third parties that are not acting on their behalf, but are responsible for it themselves. For example, Facebook may process your data in the context of social media management services provided by VINCENT DE BOECK BV .
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6.4. VINCENT DE BOECK BV may also be required to provide or process your data based on a legal obligation or in response to a request from supervisory authorities or government agencies.

7. How long do we store your data?

7.1. VINCENT DE BOECK BV will not retain your data longer than necessary for the purposes outlined in Article 5, unless special legal provisions apply to their storage or processing.

7.2. For instance, in the context of their services, they will retain your data for a maximum of 5 years following the termination of the agreement (this is the contractual claim limitation period). Certain other data will be kept for different periods. They will retain particular social documents related to personnel for 3 years and specific accounting and tax documents for 6 years. Applicant data will be retained for up to 2 years following the application, unless they need the data to defend against a possible claim (such as a claim regarding discrimination in the recruitment process), in which case they may retain the data for up to 4 years.Additionally, certain data may be subject to specific statutory retention periods. In any case, the principle always applies that VINCENT DE BOECK BV will not retain your data longer than necessary.

8. What are your rights?

8.1. You have the right to information about the processing of your data. You will be informed of this via this privacy policy. You can always request us to provide additional information.

8.2. You have the right to request us to:

access your data
You can obtain one copy of the requested information free of charge. If you request additional copies, we may charge you a reasonable fee as an administrative cost.correct your data (if necessary);
correct your data (if necessary);
delete your personal data if:
- the processing of that data is no longer necessary for the purpose or purposes for which they were processed by us;
- you have withdrawn any previously given consent;
- you object to the processing by us;
- the personal data have been unlawfully processed by us;
- this is necessary to comply with a legal obligation;
- your personal data would have been processed in connection with an offer of online services to children.
limit the processing concerning you.
You have the right to obtain a restriction of processing if you:
- dispute the accuracy of the data we hold;
- the processing is unlawful and you oppose the erasure of the personal data and instead request the restriction of its use;
- we no longer need this data while you still need this data for the establishment, exercise, or substantiation of a legal claim;
- while waiting for an answer to the question of whether VINCENT DE BOECK BV 's legitimate grounds outweigh those of you or your (privacy) rights if you have objected to the processing based on our legitimate interest.

8.3. Your rights to object to the processing of your data are as follows:You can object to the processing of your data for direct marketing at any time and free of charge. This can be done by letting us know via privacy@vincentdeboeck.com. and/or by unsubscribing from our website. Unsubscribing can also be done via the mailings themselves, as the option to unsubscribe is always provided at the bottom. Once you have unsubscribed, you will no longer receive newsletters from us.

8.4. You have the right to the portability of your data to another controller, such as another web company. However, this is only possible if the processing by us is based on your consent or the processing is carried out via automated processes.

8.5. You can withdraw your consent to the processing of your personal data at any time, if the processing of your data is based on your consent.

8.6. You can submit a complaint to the Data Protection Authority (Drukpersstraat 35, 1000 Brussels – T: +32(0)2 274 48 00 – E: contact@apd-gba.be) if you wish. You can also contact us directly at privacy@vincentdeboeck.com. if you have any complaints.

8.7. The requirements and conditions for exercising your rights are determined by applicable legislation such as the General Data Protection Regulation (GDPR).

8.8. To exercise your rights, simply send a request to us at privacy@vincentdeboeck.com. Please ensure that you provide sufficient identification. If we have doubts about your identity, we may ask you for additional information to confirm your identity. We may request a copy of your identity card to verify who is submitting the request.

If you have any questions, please do not hesitate to contact us at privacy@vincentdeboeck.com.

last update

April 22th,2024